Customer Service

NUM‘s international customer service department ensures integration and commissioning of systems and provides telephone support and on-site service.

NUM Worldwide

NUM-Service - "One Step Ahead"

Consultation and support during the entire product life cycle, internationally and across cultural and national borders. When you decide for a system and a solution from NUM, you are making a long-term investment. We consider ourselves to be your partner: from the idea to its realisation and through to on-site customer service. We are there for you worldwide – and also want to there for you even before a problem arises. That is why our motto is: “One step ahead”.

In order to be able to be this step ahead, the NUM service concept is built on 5 pillars:

  • Training & support
  • Maintenance and audits as proactive consultation
  • Repairs & upgrades
  • Globe-spanning product-specific replacement programs
  • Modernisation & maintenance of value
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Guarantee Card

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Worldwide Customer Service

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Training & Support

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List of Spare Parts

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NUM USA Customer Area